Comments from Marvel Rivals on the PlayStation Network Outage

The Marvel Rivals team recently issued an apology to fans due to a major hiccup — the game is not currently accessible on the PS5. Like all other online games available on Sony’s consoles, this popular hero shooter is experiencing downtime thanks to a widespread PlayStation Network outage, which began on February 7.

As it stands, the developers are in constant contact with Sony, striving to find a solution. However, Sony has yet to address what’s causing the disruption to its networks publicly. Game aficionados across the world are left hanging, with no clear updates forthcoming from the tech giant.

NetEase Games, the developer and publisher behind Marvel Rivals, expressed their apologies, recognizing that the continuing PlayStation Network downtime has disrupted the gaming experience for fans. This unfortunate event has halted access to Marvel Rivals and other online games on Sony’s platforms.

The PSN servers went dark on the evening of February 7 (Eastern Time). While Sony acknowledged the issue promptly and mentioned they’re investigating the problem, their silence since then hasn’t offered much reassurance. The network downtime has lasted over 19 hours, as of February 8 — and the clock is still ticking.

In light of Sony’s ongoing silence, NetEase’s Marvel Rivals team has stepped forward to clarify the impact of the outage, emphasizing that it is indeed responsible for the PS5 version of the game being unplayable. Their communication lines with Sony are open, discussing potential resolutions and timelines.

Marvel Rivals’ Response to the PSN Outage

Fans Are Growing Frustrated With the PSN Outage

While the Marvel Rivals team maintains a discussion with Sony, the situation has left PS5 owners in the dark. The lack of updates from Sony has frustrated many PlayStation users, leading to a surge of complaints on social media since February 7. This incident is evoking memories of the notorious 2011 PSN outage, which stretched out for almost a month, marking Sony’s longest service disruption.

Currently, until the PlayStation Network hurdles are tackled, PS4 and PS5 games remain offline. This hiccup also hampers other services, such as account management and game streaming. The PlayStation Store is accessible via the web, but transactions can’t be completed from there. Our own attempts revealed even logging into the store from a web browser remains a challenge.

PlayStation PC titles incorporating PSN account features aren’t spared from this outage either. For instance, those trying to play the multiplayer Legends mode on the Steam version of Ghost of Tsushima are finding it unreachable. Judging by Sony’s history, they might still be in the investigative stages, explaining the lack of concrete updates. The unexpected and sudden nature of this service interruption suggests that the early February 2025 network issues arose from unforeseen complications.

As gamers await a resolution, it’s a trying time, hoping for a swift remedy and open channels of communication from Sony to alleviate growing concerns.