ASRock has unveiled a new BIOS update that’s designed to tackle the ongoing CPU failures some users have been experiencing with the AMD Ryzen 7 9800X3D. This move could potentially save CPUs that haven’t been hit hard yet.
After much anticipation, ASRock has swiftly stepped up to address the AMD Ryzen 7 9800X3D CPU malfunctions, making it the first among motherboard manufacturers to deliver a response. The company has rolled out a fresh BIOS update for the affected units. In their official statement, ASRock clarified that the update is specifically aimed at resolving “unexpected boot issues and error codes.” Interestingly, there’s no direct reference to the CPU failures, hinting that ASRock might not see itself responsible for the DOA (dead on arrival) cases.
ASRock, renowned worldwide for its expertise in motherboards, graphics cards, mini PCs, power supplies, and gaming monitors, acknowledged the complaints flooding Reddit. Users have faced sudden boot problems and error messages on ASRock AM5 motherboards when combined with certain AMD Ryzen 9000 series processors. To boost user satisfaction, ASRock has quickly rolled out the 3.20 Beta BIOS, enhancing the boot reliability for AMD Ryzen 9000 series processors within its AM5 motherboard lineup.
For those who missed our report yesterday, a wave of complaints from Reddit users brought to light severe issues with AMD’s Ryzen 7 9800X3D CPUs. Some experienced crashes right from the initial boot, while others encountered problems weeks into use, indicating the issue’s unpredictability. Importantly, this bug isn’t limited to a single motherboard brand, although ASRock’s models seem prominently affected.
ASRock Japan has tweeted that what’s being reported as CPU failures is actually related to memory compatibility issues, not a flaw in the CPU’s architecture. However, with no formal acknowledgment from AMD, uncertainty remains. If you’re encountering these problems, we recommend following the support advice from your motherboard’s manufacturer until more information is available.
